In this week’s blog post we’ll be looking at the second instalment of our landing page’s Bugability™ and Remote Usability tests: the client’s view of our landing page. The Testbirds landing page is divided into two views: testers and clients, which you can switch between by clicking on the relevant tab.
In this test, we had 19 testers, and similarly to our previous test, fluent in either German or English. However, as they were testing the client’s view, who better to go through the process than entrepreneurs who would most likely be using this service? So, we called upon individuals who were IT managers or were high up in the development department of their companies to do this test. The tester demographics were spread across male and female and different OS on mobile and desktop.
The six use cases led testers through completing the platform’s processes such as registering and password reset. The four qualitative and eight quantitative questions then let testers evaluate their experience of using the platform, they even explored the tester landing page too.
The testers did extract bugs: “the forgot password button was invisible”, inconsistencies: “some texts are not translated”, and areas that could use further development: “point out the benefits of testing for a business”. In total, twenty bugs were caught, all on different points on the severity spectrum.
Through the Remote Usability videos, testers wanted to see client testimonials alongside the client logos. Even the most minute of observations is valuable, as several testers highlighted the space between the header and registration form, as well as other spaces on the page could be better utilized for their space or altered to allow more information.
Despite the bugs, praises were sung about our platform! It was described as intuitive and easy to use. Most importantly, as these testers were examining the page with the mindset of a client using our services, they were instilled with a sense of confidence that their information was secure and the registration process was rated as simple and straightforward.
In the next instalment of our series, we’ll be interviewing some of the testers who were a part of our platform tests. So, join us as we talk to the individuals who helped make our landing page even better.
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About the author
Maximilian Schmid
Online Marketing Manager
Once upon a time, Maximilian wanted to become the prime minister or a formula 1 driver. Today, he makes us visible on the web. Apart from that you can find him cycling, watching movies or playing snooker.
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Testbirds specialises in the testing of software such as apps, websites and Internet of Things applications by using innovative technologies and solutions. Under the slogan, “Testing Reality”, the company offers various testing methods to its clients looking to optimise the user-friendliness and functionality of their digital products. With over 250,000 registered testers located in 193 countries, Testbirds is one of the world’s leading crowdtesting providers. In addition, the IT service provider utilises cloud based technologies to support customers in the optimisation of their digital products. The combination of the two testing methods delivers a unique and extensive portfolio that takes the quality of software to the next level. Testbirds was founded in 2011 by Philipp Benkler, Georg Hansbauer and Markus Steinhauser. Today, the company has over 100 employees. Other than its headquarters in Munich, there are now offices in Amsterdam, London and Stockholm, franchises in Hungary and Russia and sales partners in Italy.
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